From Amenity to Necessity: Last-mile delivery management solutions for residential and commercial office projects. 

OVERVIEW

The rise and post-pandemic growth of e-commerce is straining infrastructure, adversely impacting the built environment. This CPD presentation establishes the relationship between last-mile delivery, urban logistics and the carbon footprint. We then explore the dual consumer expectations of convenience and sustainability and the importance of including an e-commerce solution in every new project.
In the second half of the session, we explore local and global trends and delve into a range of practical solutions for parcels and on-demand deliveries. These include public lockers, private building solutions, parcel rooms, and "asset light" alternatives. We also take a detailed look at design considerations, including choosing the best-fit solution, spatial planning, cost implications, aesthetics, and more.